Contact
Let us talk about it
An acute fraud case, an upcoming decision on payment methods, or simply the question of where you stand: a call or a short email is enough, in English or in German.
Appointment
Phone
Address
Feidt Consulting
Jean-Paul Feidt
Neuer Wall 80
20354 Hamburg, Germany
How I can help
- Acute: fast help with live fraud problems, for example taken-over customer accounts, chargeback and return fraud, abuse of your own rules, fraud from inside the company
- Structural: value stream analysis, improvement of procedures and rule sets, selection and integration of fraud and payment providers
- Organisational: interim management, team build-up, role concepts, hiring support
- Training: sessions and talks for every level, from reception to the board and from school to corporate group
Book a slot directly
If you prefer a fixed appointment to an exchange of emails: the calendar only shows times that are genuinely free. Pick a time, note briefly what it is about, and the invitation with the access link arrives by email straight away.
Thirty minutes are almost always enough to start with. If your situation needs more, say so when booking and we will take more. You do not need a presentation. It helps if you have one or two concrete cases in mind that make clear what this is about.
The conversation costs nothing, and it does not automatically end in a proposal. If I am not the right person for you, I will say so, and where I can, I will also say who is.
Booking runs through Zoom Scheduler; you will be forwarded to a page hosted by Zoom. Which data is processed there is set out in the privacy policy. Rather not use Zoom? An email or a call does the job just as well.
It is about you, from the first conversation
Of course I make a living from engagements. That is exactly why I will also tell you when you do not need one. Getting started costs nothing and commits you to nothing.
You talk
What is on your mind, where does it hurt, what have you already tried? A phone call is usually enough to begin with. If it needs more, we take more time.
I place it
Often it is possible to name what is really going on during the conversation itself. You get an honest assessment, including when I am not the right person.
You decide
Only then comes a proposal: modular, tailored to your goals and your budget. Only what is actually needed.
And that is how it stays. During an engagement too, the work follows your situation and not a standard procedure. You decide how deep we go and when we stop.